Privacy Policy
Last updated: 22 October 2026
This Privacy Policy explains how Running Late Wines (Pty) Ltd, trading as Comrades Wine Collection, collects, uses, stores and protects personal information obtained through comradeswine.com.
1. Who We Are
Running Late Wines (Pty) Ltd
Trading as Comrades Wine Collection
Company Registration Number: 2026/576409/07
Directors: Charles Back and Bradley Glasspoole
Address:
Comrades Wine Collection
Suid Agter Paarl Road
7646
South Africa
Email: hello@comradeswine.com
Website: comradeswine.com
We are committed to processing personal information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.
2. Personal Information We May Collect
Depending on how you interact with our website, we may collect information including:
- your first and last name;
- email address;
- telephone number;
- billing address;
- delivery address;
- customer account information;
- order details and purchase history;
- payment and transaction information;
- marketing preferences;
- communications sent to us;
- IP address;
- browser information;
- device information; and
- technical information relating to your use of the website.
We aim to collect only information that is reasonably necessary for legitimate business, contractual or legal purposes.
3. How We Collect Information
Personal information may be collected when you:
- browse our website;
- place an order;
- create a customer account;
- provide billing or delivery information;
- contact us;
- subscribe to marketing communications;
- interact with our emails or website; or
- use a third-party service integrated with our website.
Certain technical information may be collected automatically through cookies, server logs or similar technologies.
4. How We Use Your Information
We may use personal information to:
- process and fulfil orders;
- arrange delivery;
- process payments;
- communicate regarding purchases;
- provide order and delivery updates;
- respond to customer enquiries;
- administer customer accounts;
- process refunds or replacements;
- maintain accounting and transaction records;
- prevent fraud and abuse;
- maintain website and account security;
- improve our website and customer experience;
- comply with legal and regulatory obligations; and
- send marketing communications where permitted.
5. Payment Information
Payments through comradeswine.com are processed using Yoco or another approved payment service provider appointed by us.
When you make a payment, certain information may be transmitted to the payment provider and other parties involved in processing the transaction.
This may include information necessary to:
- authorise the payment;
- process the transaction;
- prevent fraud;
- complete refunds; and
- maintain transaction records.
We do not intentionally store complete payment-card details on our own website systems.
Yoco processes information in accordance with its own privacy and security policies.
6. Order and Delivery Information
To fulfil an order, we may provide relevant information to courier, logistics or fulfilment providers.
This may include:
- your name;
- telephone number;
- email address;
- delivery address;
- order or delivery reference; and
- other information reasonably required to complete delivery.
Delivery providers receive only the information reasonably necessary to provide the relevant service.
7. Customer Accounts
If you create an account on our website, we may retain information that you provide as part of your customer profile.
Depending on the functionality available on the website, you may be able to review or update certain account information yourself.
Authorised website administrators may access account information where necessary to:
- administer your account;
- fulfil an order;
- provide support;
- investigate security issues; or
- maintain the website.
8. Cookies
Our website uses cookies and similar technologies.
Cookies are small pieces of information stored by your browser and may be used to support website functionality.
Essential Cookies
Essential cookies may be used for functions such as:
- maintaining your shopping cart;
- managing checkout sessions;
- maintaining account login sessions;
- website security;
- fraud prevention; and
- remembering essential website preferences.
Disabling essential cookies may prevent parts of the website from functioning correctly.
Analytics and Optional Cookies
Where analytics or other non-essential services are enabled, cookies or similar technologies may be used to understand:
- how visitors use the website;
- which pages are visited;
- website performance; and
- how the website can be improved.
Where consent is legally required, optional cookies will be used subject to the relevant consent mechanism.
You may also manage cookies through your browser settings.
9. Embedded Content
Our website may contain embedded content supplied by third parties, such as:
- videos;
- maps;
- social-media content;
- images; or
- other external services.
Third-party embedded content may collect information about your interaction with that service in the same way as if you had visited the third-party website directly.
Such processing is governed by the third party’s own privacy practices.
10. Marketing Communications
Where you have consented, or where otherwise permitted by applicable law, we may communicate with you regarding:
- new wine releases;
- promotions;
- special offers;
- events;
- Comrades Wine Collection news; and
- related products or services.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or contacting:
Unsubscribing from marketing does not prevent us from sending transactional communications necessary to process an order or provide a service you have requested.
11. Who We Share Your Information With
We do not sell your personal information.
Personal information may be shared with trusted service providers where reasonably necessary to operate our business.
These may include:
- payment service providers;
- courier and logistics providers;
- website hosting providers;
- e-commerce technology providers;
- email and communications platforms;
- analytics providers;
- security and fraud-prevention providers;
- accountants, auditors and professional advisers; and
- authorities where disclosure is required by law.
Service providers are expected to use information only for the purposes required to provide their services, subject to applicable contractual and legal requirements.
12. International Processing
Some service providers may process or store information outside South Africa.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data-protection requirements.
13. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period where required or permitted by law.
Order and transaction records may need to be retained for purposes including:
- tax;
- accounting;
- legal compliance;
- dispute resolution;
- fraud prevention;
- refunds and returns; and
- customer-service records.
When information is no longer reasonably required, we will take appropriate steps to delete, destroy, anonymise or securely dispose of it.
14. Information Security
We take reasonable technical and organisational measures to safeguard personal information against:
- accidental loss;
- unauthorised access;
- unlawful processing;
- disclosure;
- alteration; and
- destruction.
No internet-based system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the information and systems involved.
15. Your Rights
Subject to applicable law, you may have the right to:
- ask whether we hold personal information about you;
- request access to your personal information;
- request correction of inaccurate or outdated information;
- request deletion or destruction where legally appropriate;
- object to certain processing;
- withdraw consent where processing relies on consent;
- object to direct marketing; and
- lodge a complaint with the Information Regulator of South Africa.
Certain information may need to be retained despite a deletion request where we have a lawful obligation or legitimate basis to retain it.
To submit a privacy request, contact:
We may request reasonable information to verify your identity before providing access to or modifying personal information.
16. Age-Restricted Products
Comrades Wine Collection sells alcoholic beverages.
Our products are intended only for persons legally permitted to purchase alcohol.
We do not knowingly seek to collect information from children for the purpose of selling alcoholic beverages.
Reasonable age-verification measures may be applied where appropriate or required.
17. External Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy policies, practices or content of websites that we do not operate.
You should review the privacy policy of any external website you choose to visit.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- our business;
- our website;
- our service providers;
- technology; or
- applicable legal requirements.
The latest version will be published on comradeswine.com, and the date at the top of this Privacy Policy will be updated.
19. Contact Us
For questions about this Privacy Policy, your personal information or your privacy rights, contact:
Running Late Wines (Pty) Ltd
Trading as Comrades Wine Collection
Suid Agter Paarl Road
7646
South Africa
Email: hello@comradeswine.com
Website: comradeswine.com
You may also lodge an appropriate complaint with the Information Regulator of South Africa if you believe that your personal information has been processed in contravention of applicable data-protection law.